Terms & conditions

Terms and Conditions

Last Updated: October 9, 2026

Welcome to Citywide Vehicle Transport. These Terms and Conditions govern your access to and use of our website, citywidevehicletransport.us, and the inquiries, quote requests, and services offered through it.

By accessing this website or submitting a request through it, you agree to these terms to the extent permitted by applicable law. Please read them carefully before using our website or arranging vehicle transportation.

1. About Our Services

Citywide Vehicle Transport provides information and assistance relating to vehicle transportation services, including:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

The availability, scope, and terms of any transportation service depend on the specific shipment, vehicle, route, schedule, carrier availability, and written booking agreement.

The website’s descriptions are general information and do not guarantee that every service is available for every vehicle or location.

2. Quotes and Pricing

Quotes may be based on information supplied by the customer, including vehicle details, pickup and delivery locations, dates, vehicle condition, and selected transport method.

Any quote should be reviewed to determine its validity period, included services, payment terms, and whether it is binding or an estimate.

Pricing may be affected by changes in shipment details, vehicle dimensions, route conditions, availability, pickup accessibility, scheduling, or other factors disclosed in the applicable agreement.

No additional charge should be assumed to apply automatically. Any applicable additional charges should be explained and handled according to the booking agreement and applicable law.

3. Booking and Confirmation

Submitting an inquiry or quote request through our website does not necessarily constitute a confirmed transportation booking.

A booking is subject to acceptance and confirmation under the applicable service agreement. Customers should review all relevant details, including pickup and delivery arrangements, estimated dates, payment obligations, cancellation terms, and the identity of the responsible transportation provider.

Please contact us promptly if any booking information is inaccurate or changes after confirmation.

4. Customer Responsibilities

Customers are responsible for providing accurate and complete information about their vehicles and shipments.

This includes the vehicle’s make, model, dimensions where relevant, operability, modifications, pickup and delivery addresses, and any special handling requirements.

Customers should remove personal belongings unless their inclusion has been expressly permitted, prepare the vehicle according to the provider’s instructions, make it available at the agreed time, and ensure that authorized pickup and delivery contacts can be reached.

Customers must disclose relevant mechanical issues, non-running conditions, unusual dimensions, and other factors that may affect safe loading, transport, or unloading.

5. Vehicle Condition and Inspection

Customers should inspect their vehicles before pickup and retain photographs showing their condition.

The vehicle condition report or other applicable inspection documentation should be reviewed at pickup and delivery. Any discrepancies or newly observed damage should be documented and reported promptly in accordance with the carrier’s procedures and applicable law.

Inspection documentation does not replace the applicable insurance policy, transportation contract, or legal rights.

6. Transportation Providers and Third Parties

Depending on the arrangements offered for a shipment, transportation may involve an independent motor carrier, broker, subcontractor, or other third party.

Where applicable, the identity and role of the responsible provider should be disclosed through the booking documentation. Each party’s obligations depend on its role, applicable law, and the relevant agreements.

Nothing in these terms removes any non-waivable obligation or liability imposed by law.

7. Insurance and Liability

Transportation coverage, exclusions, limitations, and claims procedures vary according to the carrier, policy, and shipment agreement.

Customers should review the applicable cargo insurance information before booking and should not assume that personal belongings or every type of loss is covered.

Any claim relating to loss, damage, delay, or other shipment issues should be reported promptly to the appropriate responsible party. Liability will be determined in accordance with the applicable agreement and law.

8. Scheduling and Delays

Pickup and delivery dates or windows may be estimates unless expressly guaranteed in a written agreement.

Traffic, severe weather, road closures, mechanical problems, carrier scheduling, regulatory requirements, and other circumstances may affect transportation schedules.

We will not represent an estimated arrival time as guaranteed unless a specific written commitment applies. Any rights or remedies available under applicable law remain unaffected.

9. Cancellations and Changes

Cancellation, rescheduling, refund, and deposit rules are governed by the terms provided before or at booking and applicable law.

Customers should contact the appropriate representative as soon as possible to request a change or cancellation. Any fees or refund eligibility should be assessed according to the applicable agreement, disclosures, and legal requirements.

10. Website Use and Intellectual Property

The website’s text, design, logos, graphics, and other materials are protected by applicable intellectual property laws, except where otherwise indicated.

You may use the website for lawful personal or business inquiries related to vehicle transportation. You must not misuse the website, attempt unauthorized access, introduce malicious code, interfere with its operation, or copy protected materials without authorization.

11. Third-Party Links

Our website may link to third-party websites or services for convenience. We do not necessarily control their content, privacy practices, availability, or terms.

Accessing third-party websites is at your own discretion. Review their applicable policies before providing information or completing transactions.

12. Disclaimers

Website information is provided for general informational purposes. While reasonable efforts may be made to maintain accurate information, we do not guarantee that all website content is complete, current, uninterrupted, or error-free.

The website does not replace the written transportation agreement, carrier documentation, or professional advice appropriate to your circumstances.

13. Limitation of Liability

To the extent permitted by applicable law, liability arising from website use will be limited as provided in any enforceable agreement and applicable law.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited, including any applicable non-waivable consumer rights.

14. Privacy

Information submitted through our website is handled in accordance with our Privacy Policy and applicable privacy laws. Please review that policy to understand how personal information may be collected, used, disclosed, and protected.

15. Governing Law

These terms are subject to applicable laws and regulations. The appropriate governing law and forum will be determined in accordance with the relevant agreements and applicable legal requirements.

16. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised effective or last-updated date.

Changes apply subject to applicable law and any separate agreement governing an existing shipment.

17. Contact Information

For questions about these Terms and Conditions, website use, or vehicle transportation inquiries, contact:

Citywide Vehicle Transport
6217 Franklin Ave, Los Angeles, CA 90028, USA
Phone: (213) 753-1699
Website: http://citywidevehicletransport.us

By using our website, you acknowledge that you have had an opportunity to review these Terms and Conditions.